PRIVACY POLICY FOR AGILE ONLINE LEARNING (PTY) LTD 

Effective Date: 1 March 2024 

Last Updated: 1 March 2024 

Introduction:  

AGILE ONLINE LEARNING (PTY) LTD we are committed to protecting the privacy of our students, faculty, staff, and other members of our community. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in connection with our educational programs, services, and activities. 

Scope: 

This Privacy Policy applies to all personal information collected by AGILE ONLINE LEARNING (PTY) LTD through our websites, enrolment processes, and other interactions related to our educational services. 

Our websites and services may contain links to third-party websites not covered by this Privacy Policy. We are not responsible for the privacy practices of these external sites. 

Information Collection: 

We collect various types of personal information for enrolment purposes, including: 

  • Identification information: Such as name and identification numbers 
  • Contact details: Such as address, email, and phone number. 
  • Academic information: Such as qualifications, your curriculum vitae, and course enrolment details. 
  • Financial information: Such as tuition fees, financial aid details, and payment information. 

We collect this information directly from you and might confirm the information with verification agencies and educational institutions. 

Use of Information: 

We use your personal information for various purposes, including:  

  • Academic administration: To enrol you in courses, track your progress, and award certificates. 
  • Communication: To provide you with updates, announcements, and other important information. 
  • Student services: To offer support services, such as career guidance. 
  • Financial management: To process payments, administer financial aid, and manage scholarships. 
  • Legal compliance: To comply with applicable laws and regulations. 

Data Sharing and Disclosure: 

We may share your personal information with third parties under the following circumstances: 

  • Service providers: We may engage third-party service providers to perform functions on our behalf, such as IT support, payment processing, and data analysis. 
  • Legal requirements: We may disclose your information when required by law, such as in response to a subpoena or court order. 
  • Academic partners: We may share information with other educational institutions for purposes of academic collaboration or transfer credits. 

We may also share your information with third-party organizations that accredit our courses to ensure compliance with their standards and requirements. 

Data Security: 

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.  

Access and Correction: 

You have the right to access your personal information and request corrections if necessary. To access or correct your personal information, please contact our administrative office at admin@next-agile.co.za  

Retention and Disposal: 

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. When no longer needed, we securely dispose of or anonymize your information. 

Third-Party Websites and Services: 

Our websites and services may contain links to third-party websites not covered by this Privacy Policy. We are not responsible for the privacy practices of these external sites. 

Cookies and Tracking Technologies: 

We use cookies and other tracking technologies on our websites to enhance your user experience and improve our services. Cookies are small text files stored on your device that help us remember your preferences, understand how you interact with our site, and collect analytics data. 

Types of cookies we use: 

  • Essential cookies: These are necessary for the website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you, such as logging in. 
  • Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often. They are used to improve the performance and functionality of our site. 
  • Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization, such as remembering your language preference or login details. 
  • Targeting Cookies: These cookies are set by our advertising partners and are used to build a profile of your interests and show you relevant advertisements on other sites. 

To manage your cookie preferences, you can adjust your browser settings to block or delete cookies. 

By using our website, you consent to our use of cookies in accordance with this Privacy Policy. If you do not agree to our use of cookies, please set your browser settings accordingly or refrain from using our website. 

Opt-out options: 

We respect your privacy and give you the opportunity to opt out of certain data-sharing practices. Below are the choices available to you: 

  • Marketing communications: If you do not wish to receive marketing communications from us, you can opt out by following the unsubscribe instructions provided in the emails we send or by contacting us directly at admin@next-agile.co.za.
  • Cookie preferences: You can manage your cookie preferences through your browser settings. If you choose to block or delete cookies, please note that this may affect the functionality of our website.  
  • Third-party data sharing: If you do not want us to share your personal information with third-party partners for advertising purposes, please contact us at admin@next-agile.co.za to opt out. 
  • Analytics opt-out: If you prefer that we do not collect data about your website usage for analytics purposes, you can opt out by using tools such as the Google Analytics Opt-out Browser Add-on. 

Please note that even if you opt out of certain data-sharing practices, we may still need to share your information as required by law or for essential services. 

For any further questions or to exercise your opt-out options, please contact our administrative office at admin@next-agile.co.za.

Compliance and Enforcement: 

We are committed to complying with all applicable laws and regulations, including the Protection of Personal Information Act (POPIA), to ensure the protection of your personal information. If you believe your privacy rights have been violated, please contact our administrative office to file a complaint. 

Changes to the Policy: 

Any changes to this Privacy Policy will reflect on our website and will take effect immediately upon posting. We encourage you to review our Privacy Policy regularly to stay informed about our privacy practices. 

Contact Information: 

If you have any questions or concerns about this Privacy Policy or your personal information, please contact our administrative office at: 

Agile Online Learning (PTY) Ltd 

57 Main Rd, Drakenstein, Paarl, 7620 

admin@next-agile.co.za  

+27 60 450 1731